SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For , discount isnt't even necessary. The price is already more than fair for the quality provided
Happy with the purchase. Thanks to the seller, it's a true bargain!
Wondered where can i buy with a reasonable price. found an answer!
thanks! liked your offer
I was just looking where to buy online. thanks to the seller!
bought this low priced 2 weeks ago. the order is already here, huge thanks to the seller!
Very well made!
to get such a cheap online was inspiring. i'm glad i stumbled upon this amazing store
can't complain, is of top quality
a great deal! totally worth its price
perfectly made, no reason to worry
fabulous product quality
Superb!
Exactly what I expected!
Buying online has never been more satisfying. Terrific store!
probably the cheapest online. glad i found the store!
quite satisfied, thanks
Though I've just had this thing for three days 3 weeks I'm quite contented with it. This is a super acquirement. I purchased it for my my buddy's birthday. We were both dazzled with the quality of thething. The purchased product actually came very fast and I was quite happy. way outpaced my predictions. I would immensely recommend this good. enjoy it so much I am already planning to purchase more.
everything's fine
Best online! The store is awesome
Ordered with a nice discount, can't be happier!
is awesome, you have my 100% positive feedback
Thanks for the free shipping! Overall quality is also nice
It's safe to say it's the cheapest online. The seller is my hero!
quick, exelent quality, best seller I worked with!
The best thing about this item is its undeniably high quality
Thank you SO MUCH! For my more than modest budget, was exactly what I've been looking for!
totally lived up to my expectations
Awesome deal! It's safe to say it's the cheapest price for
on sale is quite an attractive offer. great webstore
Received as described. Very good quality
This store is the best place where i can get online
lovely one
that's a bargain! looks perfectly
greatly made
I did my best - savings for didn't go in vain. Quite happy with the purchase
The store is the most awesome place where can I buy and have no doubts over its quality or condition
Matches the description in full. Gonna order another one soon
it's really resonably priced, and the store offers a great service.
Outstanding!
perfect in use
quite satisfied, thanks
The seller does his best - savings for are worth every penny
The offer is one of the best. savings for didn't go up in smoke, thankfully.
Such an inexpensive in this lovely store is really a catch!
To offer suct a great item for sale and to ask such a modest price for it is really nice of the seller
an excellent product, worth the money!
is even cooler than i expected
bought a new here. not disappointed!
With such a discount, is just what i was looking for