SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything's cool, cover pleased came
Came quickly, all as in the description, goods satisfied
With regard to the price, my purchase was a real bargain. Thanks!
New is something that anyonewould buy instantly. I did, and I did it with no hesitation :-)
excellent quality, i am super glad
Compared with other offers. This store has the best deals!
Good cover, simply unrealistic like fast delivery, dealer sociable, always respond to messages very happy with purchase
Bought on sale, never regretted the purchase
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
Buying stuff from this seller is a nice bargain!
That's a brand new , and the quality is more than high
Where to buy online for such a modest price, if not here? There's no such place!
fabulous product quality
loved it
this store offers the lowest price for , loved it
i really liked it, it's better than i hoped
I'm glad i managed to find a reputable store where I can buy online
it's safe to say exceeded my expectations
This store is the perfect answer to where to find online
wonderful deal
totally fine
Low cost is something i was searching for quite a long time. this place really made my dream come true
packed carefully. loved it
This is apparently one of the best, if not the supreme options of thisnature I have ever had the privilege to use. I am convinced it is a good purchase. It was received above what was it was predicted and saved me a lot of hassle, since I needed it urgently. I was fabulously enthusiastic with the customer service. I like itself, have not observed any points toblame. literally recommend.
pretty and durable, thanks!
really functional, totally worth what i paid for it
matches the picture in full. i'm pleased
bought this low priced 2 weeks ago. the order is already here, huge thanks to the seller!
such a low priced is nothing but a bargain. got my mail in a really short time, no troubles
Utterly happy with the purchase. Thanks to the seller!
the seller probably asks the lowest price for ever. that's something! thanks for the service
I firstly bought when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
ordered as a present at first, but liked so much that left it for my own use :-D
Very nice product. five stars seller, thanks.
For such a cheap , discount isn't even necessary
thanks! liked your offer
If you're looking where to buy online, you'll find no place better than this store. thanks to the seller!
is cool. you won't be disappointed!
seized the opportunity to get online right away. the purchases made with no second thought are the best purchases
I was contemplating where to buy online before I found this shop, and now no doubts are left
i'm truly happy to find such a low priced available online
The best part is free shipping :) Huge thanks to the seller!
The seller offers the best value for money, thanks!
liked the design. totally cool!
If you're conteplating where to find online, this is your safest bet. Tried and tested.
Such a good item for sale in a really reputable shop!
it's really resonably priced, and the store offers a great service.
this is a really inexpensive if you compare it to other offers. thanks to the store owner!
liked the design. totally cool!
I guess the seller has kindly set the cheapest price for . And the quality is more than great!