SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful shell, hot cartoon print, quality looks strong . very fast shipping
Thank you!!!
Cool! thank you!
came very quickly)
All the reviews made me realise it's great value for money
Excellent cover. sits well, hardly felt. I recommend.
looks great!
probably the best online - I mean, you often can't even find anything of corresponding quality in offline stores
With a free shipping, I glad I placed an offer in this store
Good product, waited 11 days
I'm really satisfied with the decision to buy online from this store. Thanks to the seller!
as for my experience, is really worth ordering
received, corresponds to the description
Now I don't have to worry where to buy online - thanks to the seller, the quality is great
I've bought discounted and can't be happier with a purchase
Such a low cost is a good buy, i liked the store a lot
so thin good bumper)
the material and overall quality is nice, thanks!
Happy with the purchase. Thanks to the seller, it's a true bargain!
everything's fine
For such a cheap , discount isn't even necessary
A great cover! high quality! I advise.
the seller undoubdetly did his best. savings for didn't go in vain, the product is more than fine
Case good, all as in the description came for 19 days put directly into the mailbox, order satisfied the store advise!
significantly better than a similar one i bought offline
It took me some time to find a for such a modest price. Thanks to the seller!
Super quality for the money. dostavka month
I am enthusiastic. This was a outstanding obtainment with a astonishingly adequate quality for such a teeny tiny worth. It's entirely what I was envisaging it would be. I just had it delivered a few hours ago and began using it that very minute. after the trying, I am very happy and would advise to anyone!
New has an astonishing quality. I've checked ot alread :-)
deserves 5 stars!
seized the opportunity to get online right away. the purchases made with no second thought are the best purchases
All super good quality. thank you
is cool. you won't be disappointed!
Even if it's not the cheapest online, I recommend buying anyway. The quality is astonishing!
Highly recommend - matches the description in full
amazing, thank you!
i'm satisfied with the purchase
I am contented. This was a exceptional acquisition with a astonishingly tremendous quality for such a minor cost. It's exactly what I was envisaging it would be. I just had it delivered a few hours ago and took advantage of it right away. after the the initial use, I am insanely content and would recommend to anyone!
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!
as good as always. will order again soon
can surely recommend
i was looking for the best online, and all my expectations are met
an awesome product at its finest
I was extremely glad to find online for such a reasonaby price and from such a reputable seller
noproblems with the order, everything is fine
modest price, top quality!
perfect!
such a great item for sale! it's awesome to have an opportunity to get it online with a top customer service
It's safe to say it's the cheapest online. The seller is my hero!
greatly made