SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is a really inexpensive , the store offers are great
It's great that the seller offers such a low cost in the store. Thanks!
With regard to the price, my purchase was a real bargain. Thanks!
just the right one for me
Now I don't have to worry where to buy online - thanks to the seller, the quality is great
The option of free shipping is everything. Amazing service
this store offers the lowest price for , loved it
nice :-)
It is most likely the cheapest online out of all the options I've looked up. Thanks to the store owner
Perfect. I will buy more
Never thought buying online can be such fun. Thanks to the seller, my expectations are more than met!
it's safe to say exceeded my expectations
Thanks to the seller for offering on sale
seized the opportunity to get online right away. the purchases made with no second thought are the best purchases
I received this 2 months ago and at first I admired it, but after several felt pity for the price paid. For the worth I gave for this I can declare the same quality I can purchase in Walmart. This is silly. Just not what I expected it would be and very ill made compared to comparable items. Not that the quality is so faulty, but the thing is not worth itsmoney.
Now I know here to find online for a great price! Thanks to the seller
bought a new here. not disappointed!
even without a discount is still really affordable
Never thought I can buy such a sheap online. Thanks to the seller, it is possible! Totally grateful
carefully packaged, looks fine
You won't be disappointed with the purchaseas it offers a truly awesome value for money
buying this even wothout a discount is great. the quality is fine, and the seller is a great guy
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!
loved it
is cool. you won't be disappointed!
superb quality!
awesome, i recommend!
after a long search i am sure that the best price for is offered right here. the price is fair for the quality, btw
It was awesome to get online on such favorable terms
a nice one. will come in handy
For my budget, is the perfect solution. This shop rocks!
For my budget, is the perfect solution. This shop rocks!
recieved it today, it's so nice! thank you so much
I made some of the best savings by purchasing - here it's offered with a solid discount
first class item and service!
let's face it. a brand new is not a something you'd find easily, but the seller did the impossible. great job!
I've purchased on sale and the quality is amazing
just received, no flaws found
lovely! just what i've been looking for
i'm truly happy to find such a low priced available online
a great one. highly recommend
When such a cheap is available online, it's logical to buy it instantly. That's what I did :-)
New is something that anyonewould buy instantly. I did, and I did it with no hesitation :-)
With such a low cost, has an excellent quality
This is a really inexpensive , the store offers are great
Well, that was truly a bargain. My order is in the post already, can't wait to collect it and give it a good try at home
To offer suct a great item for sale and to ask such a modest price for it is really nice of the seller
Outstanding!
For any kind of a budget is just the perfect opportunity to get a farily good item that is totally worth is money
was just going t buy online. thanks to the shop, i made it!