SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Overall a good case
Everything is fine. goods come quickly enough) quality is good)
Cover pleased. came in 15 days. I did not expect that so quickly
really functional, totally worth what i paid for it
it's probably the lowest price for out of all the other offers available. my respect to the seller
Thanks for the free shipping! Overall quality is also nice
carefully packaged, looks fine
I've purchased on sale and the quality is amazing
This webstore is a great place to make a bargain
lovely! just what i've been looking for
quick, exelent quality, best seller I worked with!
super cool!just arrived
I don't have any doubts where to buy online anymore. thanks to the seller, it's now my favourite store ever
the best part is free shipping, definitely. though the product itself is nice af as well
I was extremely glad to find online for such a reasonaby price and from such a reputable seller
So cool!
Got it in my mail a couple of hours ago. Super excited about giving it a try!
makes a perfect gift. couldn't be happier!
have just received my order. thank you very much!
I bought on sale, was delighted with the quality
it's always heartwarming to get a new withiut any additional expenses. thanks for the free shipping!
very very good!
such a great item for sale! it's awesome to have an opportunity to get it online with a top customer service
It's adorable even when it's not for sale :-) anyway, it's definitely worth the money i paid
on sale is probably the best thing that happened to me this week. totally worth its money
That is a really good price for . Glad I found this store.
Placing such a great item for sale is awesome. Waiting for my delivery to come!
Probably the cheapest price for is available in this store.
Very nice! Thanks
an opportunity to buy such a cheap online is priceless. thanks to the seller!
another great order of ! no problems
even for a small budget is a well-reasoned, useful and pleasant buy. i wasn't disappointed, just the opposite
great value for money!
Now i know where to find a online. thanks to the seller!
quite satisfied, thanks
excellent!
significantly better than a similar one i bought offline
the seller probably asks the lowest price for ever. that's something! thanks for the service
i had to compare to some other offers before i got sure it's the best option to get it quickly and safely
Budget from a reputable seller? What could be better!
Such a cheap online is a great deal! thanks to the seller
Thank you SO MUCH! For my more than modest budget, was exactly what I've been looking for!
For any budget is a good choice
Outstanding!
awesomely made
was greatly satisfied with the order
gorgeous!
superb quality!
A reasonably priced item with an excellent quality. That's a bargain!
I am thankful. This was a rare buying with a exceptionally first-class quality for such a reasonable expenses. It's wholly what I was awaiting it would be. I just was given it today and put it into use straight away. As a result of the the initial use, I am very gladdened and would recommend to anyone!