SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beig really inexpensive, is a great purchase. I'm glad I made a bargain here, and I express all my gratitude to the seller
Best online! The store is awesome
Fantastic!
Glad I could get online. The quality is as high as in any offline store, but that's way more comfortable
a decent quality for the price
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
unmatched gem! I obtained it for my girlfriend's coworkers envisaging how satisfied they will be, and it definitely makes a exquisite gift. in effect it is even better than the depiction. It is just enchanting and makes a good deal - the quality is high-class for the price. I will surely consider buying yet another one, and can certainly recommend it to anyone.
Low priced is the reason why I love online shopping so much
I can surely say it's the best price for for both online and offline stores
Way to go, seller! seems like I made a good bargain, really happy with the purchase.
The store helpedd me out when I couldn't find a anywhere. The item quality is up to standard
For such a low cost, is great. Thanks to the seller!
The best thing about this item is its undeniably high quality
thanks a bunch!
New has an astonishing quality. I've checked ot alread :-)
is cool. you won't be disappointed!
Exceptional!
Free shipping is everything. I'm glad I didn't have to pay extra. Thanks to the seller!
I strongly believe that the best online is available in this very shop. I seriously tried looking it up elsewhere, but failed
got recently, wasn't disappointed
this store asks the lowest price for in the universe. had a fun time talking to the seller
never thought i will ever buy online. but here i am, satisfied and pleased. thanks for awesome experience!
to get such a cheap online was inspiring. i'm glad i stumbled upon this amazing store
such a low priced is nothing but a bargain. got my mail in a really short time, no troubles
It's safe to say it's the cheapest online. The seller is my hero!
is so much more than i expected. a huge thanks!
probably the cheapest online. glad i found the store!
really functional, totally worth what i paid for it
Very nice product. five stars seller, thanks.
Now i know where to find a online. thanks to the seller!
as seen from reviews on , it is a truly great item. can't wait to get it delivered and see myself :-)
on sale is probably the best thing that happened to me this week. totally worth its money
Glad I could get online. The quality is as high as in any offline store, but that's way more comfortable
This is a really inexpensive , the store offers are great
my deepest thanks to the seller for setting the best price for . it means the world to me!
Best webstore ever! happy with my purchase
Thank you very much! i got the today and i'm satisfied!
true to the picture
I've chosen to buy online and got my money's worth
the seller undoubdetly did his best. savings for didn't go in vain, the product is more than fine
That's not just a good deal, that's a true bargain! Really glad to be a proud owner
The option of free shipping is everything. Amazing service
the quality is great for the price
This store is the perfect answer to where to find online
Everything's fine!
The option of free shipping is everything. Amazing service
Ordered with a nice discount, can't be happier!
the quality is astounding
I am gladdened. This was a superior buying with a incredibly superior quality for such a low cost. It's completely what I was hoping it would be. I just collected it a couple of days ago and started using it immediately. as a consequence of the test, I am remarkably delighted and would advise to anyone!
buying this even wothout a discount is great. the quality is fine, and the seller is a great guy