SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
got recently, wasn't disappointed
liked the design. totally cool!
With a free shipping, I glad I placed an offer in this store
It's the best I've ever bought online
Glad I could buy online. No hassle, and the quality is fine
For a brand new the price is really modest. Surely recommend
I've bought discounted and can't be happier with a purchase
As I can judge from my own experience, the best online are sold in this very store. Great!
Soft. came to Tyumen in the past month
looks solid and durable. nice!
totally fine
It took me some time to find a for such a modest price. Thanks to the seller!
an opportunity to buy such a cheap online is priceless. thanks to the seller!
For , discount isnt't even necessary. The price is already more than fair for the quality provided
Cheapest price for is nicely combined with its top quality. This is really great that such stores exist
Cheapest price for is nicely combined with its top quality. This is really great that such stores exist
Glad I could buy online. No hassle, and the quality is fine
Thanks to the seller who asks the best price for on the whole platform. Awesome!
i really liked it, it's better than i hoped
Brand new in a great store! happy with the purchase
everything is fine)))
Ordered 16.10 came to Krasnodar 21.11 the track is not tracked everything is fine)))
fabulous product quality
Very well made!
lovely one
it's probably the lowest price for out of all the other offers available. my respect to the seller
the best part is the package. just wait and see, you won't be disappointed :-)
Case is good . packaged in a separate bags
Ordered with a nice discount, can't be happier!
Probably the cheapest available in online store
I think it is a good price for . happy with the service!
Purchases like this are remembered for quite a long time. Happy with the deal, will come again in no time at all
I was contemplating where to buy online before I found this shop, and now no doubts are left
exceptionally great!
as good as always. will order again soon
It was awesome to get online on such favorable terms
Fast transportation. quality product. firm packing. hersey thanks to...
an excellent product, worth the money!
Great purchase
Excellent! I liked!!!)) but the only negative for a long time went more than a month!!!
as for my experience, is really worth ordering
even without a discount is still really affordable
Ordered on September 4 received in Moscow in mid-October. good silicone covers with a clear picture
Everything is fine on iphone sits well liked Seller recommend sent quickly
Case without marriage, fits perfect. goods tracked in the delivery.
The picture matt silicone itself is not glossy and tonkovat, in general, 5 points
Disorder-1-marsha impression, 1 months received
Very fast delivery! on the cover there are silicone plugs, from dust, in place for charging and where the hole for headphones.
It is a good case, soft, the phone is sitting tight! the picture is a little dull.