SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cheapest price for is nicely combined with its top quality. This is really great that such stores exist
Where to buy online for such a modest price, if not here? There's no such place!
ordered as a present at first, but liked so much that left it for my own use :-D
Brand new for such a modest price in a reputable webstore? I didn't even have to think twice :)
matches the product description in full
Met all my expectations, thanks!
Very nice! Thanks
To offer suct a great item for sale and to ask such a modest price for it is really nice of the seller
super quality!
really really awesome. my 2nd purchase of actually
my deepest thanks to the seller for setting the best price for . it means the world to me!
was just going t buy online. thanks to the shop, i made it!
Superb!
overall quality is outstanding!
a very good price for the quality
I guess the seller has kindly set the cheapest price for . And the quality is more than great!
Such a cheap online is a great deal! thanks to the seller
lovely one
another great order of ! no problems
This store is awesome. you won't find brand new anywhere else for such a modest price, I guess.
bought a new here. not disappointed!
I've bought discounted and can't be happier with a purchase
This is for sure one of the best, if not the first-class options of thisnature I have ever had the thrill to use. I have the impression it is a good value. It was received above what was it was predicted and saved me a lot of hassle, since I needed it emergently. I was very cheerful with the customer service. I approve itself, have not observed any points tobash. wholly recommend.
that's a bargain! looks perfectly
The was offered with a fair dcisount, so how could i resist the temptation :-)
Way to go, seller! seems like I made a good bargain, really happy with the purchase.
The store is the most awesome place where can I buy and have no doubts over its quality or condition
I looked through all the reviews before ordering, so I'm extremely happy with the purchase
Glad I could buy online. No hassle, and the quality is fine
This store offers lovely items for sale. Adorable stuff!
Thanks to the seller for offering on sale
Such an inexpensive is great! Best webstore ever!
Best online! The store is awesome
as for my experience, is really worth ordering
a great one. highly recommend
the material and overall quality is nice, thanks!
Well, that was truly a bargain. My order is in the post already, can't wait to collect it and give it a good try at home
Outstanding!
it's a good price for , so i will keep ordering from the store
top quality, no drawbacks
wonderful item very well made
It's totally worth buying, I'm using it for the 2nd week already
buying this even wothout a discount is great. the quality is fine, and the seller is a great guy
Great purchase
never thought i will ever buy online. but here i am, satisfied and pleased. thanks for awesome experience!
thanks a bunch!
is a perfect value for money
It's safe to say it's the cheapest online. The seller is my hero!
Discounted is a true bargain. thanks to the seller!
Placing such a great item for sale is awesome. Waiting for my delivery to come!