SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
quite a high quality for such a humble price
no problems in use, just like i wanted
Resonable priced items like this are quite a rarity to be found. I appreciate the seller's hard work and effort
It's so resonably priced I couldn't resist :-) Waiting for my parcel already!
Actually that's a good price for . Bought without hesitation
Happy with the purchase. Thanks to the seller, it's a true bargain!
With a free shipping, I glad I placed an offer in this store
Buying stuff from this seller is a nice bargain!
this is a really inexpensive if you compare it to other offers. thanks to the store owner!
very good product, high quality, will order again
corresponds to the description.
Both shipment and quality are astonishing. Exactly what I've been looking for.
Happy with the purchase, will order again soon
Great purchase
I've chosen to buy online and got my money's worth
Really glad they have it for sale. Met all my expectations!
Such a low cost is a good buy, i liked the store a lot
superb. i love it!
Probably the cheapest available in online store
Bought a brand new from this shop. Awesome!
the quality is astounding
For any type of budget is a nice option
such a low priced is nothing but a bargain. got my mail in a really short time, no troubles
Matches the description. No drawbacks
This store is awesome. you won't find brand new anywhere else for such a modest price, I guess.
With such a good price for I'm not surprised that it seems to be bought so often
it's lovely! just as described
on sale is probably the best thing that happened to me this week. totally worth its money
ordered a new recently - i've bought it before already, but liked it lots and decided to go for it again
no problems in use, just like i wanted
finally found what i've been looking for
It's wonderful that cheap like this is available online
Such a cheap online is a great deal! thanks to the seller
i guess it's the cheapest price for i've ever seen. good job!
Probably one of the best deals i made. thanks to the seller!
Discounted in this store is a really good offer. Don't miss out!
very, very good one! thanks!
It's priceless to find a offered on such favourable terms
Thank you very much! i got the today and i'm satisfied!
Great purchase
This store is the best place where i can get online
nice :-)
This is apparently one of the best, if not the most awesome items of thissort I have ever had the pleasure to use. I have the impression it is a good obtainment. It was delivered in advance of what was it was predicted and saved me a lot of hassle, since I needed it in short order. I was unbelievably glad with the customer service. I good itself, have not got sight of any points toblame. entirely recommend.
even without a discount is still really affordable
I was extremely glad to find online for such a reasonaby price and from such a reputable seller
you won't be disappointed. it's really a good one
The best thing about this item is its undeniably high quality
Actually that's a good price for . Bought without hesitation
exceptionally great!
Opportunity to buy such a cheap online, in such a great store, is priceless