SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Comfortable and excellent design
just got . really satisfied with the purchase
For a brand new the price is really modest. Surely recommend
Woah, an inexpensive ! Thanks to the seller! Purchased already
now i know where can i buy for the best price and be sure in its quality. thanks to the store owner!
thanks a lot! excellent work
on sale is probably the best thing that happened to me this week. totally worth its money
The seller is asking the best price for . As I can judge from my experience, the quality is also more than satisfactory
This purchase was more than successdul. Really satisfied with the item
it's really resonably priced, and the store offers a great service.
after a long search i am sure that the best price for is offered right here. the price is fair for the quality, btw
on sale is something! i'm happy i managed to make such an awesome deal
No more worries about where to find online. Thank you!
I don't have any doubts where to buy online anymore. thanks to the seller, it's now my favourite store ever
this store offers the lowest price for , loved it
With a discount, is a great offer. Loved the seller attitude!
Most likely the cheapest price for is awailable in the store. Just as wanted!
nice :-)
For my budget is a great buy. thanks to the seller!
pretty and durable, thanks!
for such a low cost has a surprisingly high quality
That's such a cheap ! Glad to find it online
It's safe to say i'm head over heels happy with the purchase. endlessly grateful to the seller as well!
on sale is quite an attractive offer. great webstore
maybe not the lowest price for , but the best quality for sure
just what i was needing. glad i stumbled upon
As I can judge from my own experience, the best online are sold in this very store. Great!
matches the product description in full
for such a resonably priced item its quality is astonishing. i guess i'll be back for more
That is a really good price for . Glad I found this store.
Probably one of the best deals i made. thanks to the seller!
You won't be disappointed with the purchaseas it offers a truly awesome value for money
Brand new is always a good buy, especially at such a price. really really really glad i opted for it
Very nice! Thanks
Given that such an inexpensive is quite a rarity, here's my endless gratitude to the seller.
That's such a good price for ! can't wait for my delivery to arrive
bought by a friend's reccommendation, it's just like i expected!
can't wait to try it. looks promising
Given that such an inexpensive is quite a rarity, here's my endless gratitude to the seller.
I've bought discounted and can't be happier with a purchase
I firstly bought when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
i didn't even have to wait till is on sale - i am more than happy with its price right now
This store is the perfect answer to where to find online
can surely recommend
I'm truly happy with the purchase, it offers good value for money
I guess it's the cheapest that is offered online. Great!
Discounted in this store is a really good offer. Don't miss out!
Thanks! Everything is fine! A good product for a reasonable price!
an awesome product at its finest
Such a low cost is a good buy, i liked the store a lot