SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like it!
Finally! Loved it
Went fast , in general ok
delivered already. thanks a bunch!
I firstly bought when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
I'm really satisfied with the decision to buy online from this store. Thanks to the seller!
there's no reason to compare with anything else, i'm genuinely happy with the purchase
Never hesistated to buy online for such an attractive price from a trustworthy seller
amazing, thank you!
awesome for its price bracket
excellent product and customer service
it's a good price for , so i will keep ordering from the store
very good product, high quality, will order again
That's not just a good deal, that's a true bargain! Really glad to be a proud owner
Now I don't have to worry where to buy online - thanks to the seller, the quality is great
ordered a new recently - i've bought it before already, but liked it lots and decided to go for it again
totally rad
all super!
even better than the similar one i almost bought offline!
let's face it. a brand new is not a something you'd find easily, but the seller did the impossible. great job!
For any budget is a good choice
I've always wondered here can I buy , but thanks to the seller, now I have my answer
gave as a present to my colleague. instant happines!
Won't even compare with what is sold in other stores. This one is the best!
This store offers the best price for , great deal!
Well made, fits & works perfectly
Though I've just had this for a day or two a couple of weeks I'm quite contented with it. This was a rewarding acquisition. I ordered it for my my buddy's birthday. We were both impressed with the quality of theitem. The shipment actually came promptly and I was quite glad. way topped my wishes. I would strongly recommend this product. Love it so much I am already planning to order more.
everything's up to standard
nice :-)
Exactly what I expected!
set of features is not as hoped, to my disillusionment. several parameters didn't absolutely got adequate to what can be judged upon the pictures, and even though it's still okay it's not worth the expenses I paid. I shopped for judging by repetitive favorable reviews but when I received it, it was really far from what I was anticipating it to be.
Given that such an inexpensive is quite a rarity, here's my endless gratitude to the seller.
If you're conteplating where to find online, this is your safest bet. Tried and tested.
Thank you SO MUCH! For my more than modest budget, was exactly what I've been looking for!
exceptionally great!
low priced is the best thing that can happen to you after a long working day :-) really happy with the purchase!
Resonable priced items like this are quite a rarity to be found. I appreciate the seller's hard work and effort
reviews show that it's a nice item, and the seller is also awesome
no reasons to be disappointed. is awesome!
I ordered this a week ago and at first I enjoyed it, but after several testing for the money spent. For the amount I gave for this I can declare the same quality I can get in Walmart. This is bizarre. Just not what I visualized it would be and very cheaply made compared to related products. Not that the quality is so dreadful, but the product is not worth itsamount.
Ordered with a nice discount, can't be happier!
It was awesome to get online on such favorable terms
Thanks to the seller who asks the best price for on the whole platform. Awesome!
it was a bit difficult to find a on such a low price. but thanks to the store owner now i'm happier than ever
you won't be disappointed. it's really a good one
noticed no flaws. it's perfect!
Never thought buying online can be such fun. Thanks to the seller, my expectations are more than met!
even without a discount is still really affordable
the seller probably asks the lowest price for ever. that's something! thanks for the service
I was contemplating where to buy online before I found this shop, and now no doubts are left