SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Resonably priced item with a nice quality. Check out the webstore!
Can't even compare with anything else - too cool! Thanks to the seller
an excellent product, worth the money!
superb. i love it!
super quality!
Way to go, seller! seems like I made a good bargain, really happy with the purchase.
is so much more than i expected. a huge thanks!
quite a high quality for such a humble price
Couldn't find a anywhere but in this store. Nice job!
greatly made
everything comforms to the description
Probably the lowest price for available in a lovely webstore!
That's the only wtore where i found a new
it's most likely the cheapest in an online store. happy with the order!
As for my review, I am deeply satisfied with my order. Came in time, quality as described, the seller is lovely
the condition is perfect
Compared with other offers. This store has the best deals!
thanks to the seller for free shipping! happy with the purchase
Perfect! Everything was fine
on sale is something! i'm happy i managed to make such an awesome deal
All the reviews made me realise it's great value for money
excellent!
With a free shipping, I glad I placed an offer in this store
with a discount was a really lovely purchase. i am sure i will order again next month
I've chosen to buy online and got my money's worth
reviews show that it's a nice item, and the seller is also awesome
deserves 5 stars!
Received as described. Very good quality
i'm truly happy to find such a low priced available online
For any type of budget is a nice option
You won't be disappointed with the purchaseas it offers a truly awesome value for money
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
is a perfect value for money
This inexpensive turned out a really great solution for me
Very well made!
is worth its price. can recommend it without hesitation
noticed no flaws. it's perfect!
I've bought with a significant discount, and I have received the parcel already
greatly made
I'm really glad I managed to get online with such a prompt delivery and on such a low price
Low priced is the reason why I love online shopping so much
For my budget, is the perfect solution. This shop rocks!
I've bought discounted and can't be happier with a purchase
Utterly happy with the purchase. Thanks to the seller!
For any kind of a budget is just the perfect opportunity to get a farily good item that is totally worth is money
looks (and works) exactly like the pic, no worries!
it's a really low priced , everything else in the store is also great
Discounted in this store is a really good offer. Don't miss out!
is of an excellent quality, just as expected
it's not a challenge anymore to think where can i buy . this store has everything i need