SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
an awesome product at its finest
the best part is free shipping, definitely. though the product itself is nice af as well
I am gladdened. This was a exceptional bargain with a exceptionally superior quality for such a modest expenses. It's exactly what I was picturing it would be. I just had it delivered yesterday and utilized it right away. As a result of the trying, I am really content and would recommend to anyone!
Just the best. Savings for are 100% worth it. The seller is awesome
It's safe to say i'm head over heels happy with the purchase. endlessly grateful to the seller as well!
no problems in use, just like i wanted
got recently, wasn't disappointed
superb quality!
I'm really glad I managed to get online with such a prompt delivery and on such a low price
matches the product description in full
it's a really low priced , everything else in the store is also great
With such a low cost, has an excellent quality
Actually that's a good price for . Bought without hesitation
It was awesome to get online on such favorable terms
With free shipping available, it's a great deal.
certainly a good purchase
Can surely say this store offers the cheapest price for
Low priced is the reason why I love online shopping so much
The best part is free shipping :) Huge thanks to the seller!
good stuff, really happy with it
carefully packaged, looks fine
excellent quality, i am super glad
This store asks the lowest price for , thanks to the seller
I firstly bought when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
This webstore is a great place to make a bargain
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
quite satisfied, thanks
just received, no flaws found
Most likely the cheapest price for is awailable in the store. Just as wanted!
no doubts, a great one
an awesome product at its finest
Glad I could get online. The quality is as high as in any offline store, but that's way more comfortable
It's wonderful that cheap like this is available online
this is a really inexpensive if you compare it to other offers. thanks to the store owner!
I was extremely glad to find online for such a reasonaby price and from such a reputable seller
Everything is alright. Thank you
I was lucky to buy the discounted . Happy with the price, the quality is also fine
that's a bargain! looks perfectly
corresponds 100% to the description. thanks!
Really glad they have it for sale. Met all my expectations!
reviews show it's a lovely item totally worth its price. I can surely confirm :-)
Given that this is a really low cost , i'm truly astonished with the purchase. The store is great!
this is a fairly good price for , i dare say. given that the quality is superior, this is really a bargain
quite a high quality for such a humble price
it was a bit difficult to find a on such a low price. but thanks to the store owner now i'm happier than ever
very very good!
It's great that the seller offers such a low cost in the store. Thanks!
No reason to doubt where can i buy . this store is the ultimate answer!
For my budget is a great buy. thanks to the seller!
I acquired my parcel in 7 days and I couldn't be more pleased! It turned to be really high-grade. I had never noted something like this earlier. I'm so happy I took notice of it though, because it is splendid! Now this is presumably my beloved thing and supreme miracle that I have had from buying in the web. If I could appraise this item better than 5 stars, I would. I'm doubtless I'll continue to favor it.