SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store is just the best. savings for were well-spent!
bought a new here. not disappointed!
super cool!just arrived
Now i know where to find a online. thanks to the seller!
awesome, i recommend!
quick, exelent quality, best seller I worked with!
Discounted in this store is a really good offer. Don't miss out!
just received, no flaws found
that's a bargain! looks perfectly
very satisfied with the product. i recommend
Both shipment and quality are astonishing. Exactly what I've been looking for.
That's not just a good deal, that's a true bargain! Really glad to be a proud owner
was greatly satisfied with the order
Bought on sale, never regretted the purchase
really functional, totally worth what i paid for it
looks beautiful, the condition is perfect
The store offers cheap online. Really glad I places an order
is resonable priced and store is really nice in general
Probably the cheapest available in online store
It's the lowest price for I've ever seen. Thank you so much!
no doubts, a great one
the store is just the best. savings for are totally worth it
New is something that anyonewould buy instantly. I did, and I did it with no hesitation :-)
deserves 5 stars!
The best in all the items offered online in such a convenient store!
up to my expectations. looks solid
carefully packaged, looks fine
It's a brand new , and for such a cost I couldn't resist
matches the product description in full
let's face it. a brand new is not a something you'd find easily, but the seller did the impossible. great job!
now i know where can i buy for the best price and be sure in its quality. thanks to the store owner!
This store is the best place where i can get online
it's probably the lowest price for out of all the other offers available. my respect to the seller
When such a cheap is available online, it's logical to buy it instantly. That's what I did :-)
If you have no idea where to find online then this is just the right place for you
maybe not the lowest price for , but the best quality for sure
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
Glad I could buy online. No hassle, and the quality is fine
Not sure if it's the lowest price for , but totally sure it's worth all the money I paid
Though I've just had this item for a day or two a week I'm quite contented with it. This a superb purchase. I purchased it for my my buddy's birthday. We were both overwhelmed with the quality of theitem. The parcel actually came like a flash and I was quite glad. way overstepped my beliefs. I would immensely recommend this thing. approve it so much I am already planning to order more.
That's a brand new , and the quality is more than high
unbelievable class! I obtained it for my best friend's friends fantasizing how glad they will be, and it entirely makes a nice souvenir. as a matter of fact it is even better than the illustration. It is just delightful and makes a super deal - the quality is striking for the price. I will certainly think about ordering once more, and can certainly recommend it to anyone.
If you're conteplating where to find online, this is your safest bet. Tried and tested.
Glad I managed to get online - won't have to go to anywhere
my relatives are so contented with ! This is the most terrific thing ever! me and my colleague would recommend this deal. It was sent out so fast, the measured delivery was two weeks later and it came less than in eight days after buying it! really delighted with the acquiring and with the customer service. And this deal, outstripped our expectations for theprice.
perfectly made, no reason to worry
if you are looking for a real bargain, this is just what you need. superior quality, top service
It's very kind of the seller to offer such stuff for sale. Bought one without second thought
even better than the similar one i almost bought offline!
i was looking where to find online, so now i'm really grateful to the seller