SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i guess this is the cheapest price for , so no wonder it's such a hot deal. nice purchase, no comments
using for a couple of days already. just as described!
When I placed my order, discount was significant. It saved me lots of money!
I purchased this a couple of weeks ago and at first I loved it, but after some grieved for the price paid. For the worth I paid for this I can tell the same quality I can get in any store nearby. This is unreasonable. Just not what I imagined it would be and very third-rate made compared to same items. Not that the quality is so terrible, but the good is not worth itscost.
will try it out today :) thanks for the shipment!
For my budget is a great buy. thanks to the seller!
great quality!
excellent product and customer service
Glad I could buy online. No hassle, and the quality is fine
even better than i expected!
Couldn't find a anywhere but in this store. Nice job!
makes a perfect gift. couldn't be happier!
really functional, totally worth what i paid for it
such a low priced is nothing but a bargain. got my mail in a really short time, no troubles
awesome, i recommend!
The offer is one of the best. savings for didn't go up in smoke, thankfully.
Gorgeous quality!
Can surely say this store offers the cheapest price for
just like my pal wanted. thanks!
greatly made
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
amazing, thank you!
With such a good price for no wonder it's a hit in my hometown
That's the best offer in this category! awesome webstore
I've bought discounted and can't be happier with a purchase
finally found what i've been looking for
good value for money
It's very kind of the seller to offer such stuff for sale. Bought one without second thought
quite a high quality for such a humble price
perfect in use
With or without any discount, is a top quality must-have
I can't express how enthusiastic I am! I deliberately read the reviews before getting products online, and this one keeps gaining such super reviews I couldn-t refuse. It-s insanely cute, the photo doesn-t do it justice. I-ve got a lot of approving comments for it. It is surreally faultlessly made and insanely worth the modest price I paid for it. otherwise speaking, it is a great acquisition.
For a brand new the price is really modest. Surely recommend
a great deal! totally worth its price
ordered as a present at first, but liked so much that left it for my own use :-D
Now I don't have to worry where to buy online - thanks to the seller, the quality is great
is awesome, you have my 100% positive feedback
discount is a good offer available in this webstore
an excellent product, worth the money!
Thank you very much! i got the today and i'm satisfied!
Well made, fits & works perfectly
Got it in my mail a couple of hours ago. Super excited about giving it a try!
totally conforms to the description
So cool!
Very nice! Thanks
man, i love it
For such a cheap , discount isn't even necessary
quite satisfied, thanks
Resonable priced items like this are quite a rarity to be found. I appreciate the seller's hard work and effort
very very good!