SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-10 Business days |
Canada, Europe |
7-15 Business days |
United Arab Emirates, Saudi Arabia, Oman, Bahrein, Qatar, Kuwait |
7-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cars Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestcarsstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
no doubts, a great one
This store has just the best offers for sale!
fabulous product quality
got it for my cousin. no drawbacks noted!
packed carefully. loved it
Discounted or not, is a lovely purchase. Totally as described, 100% true to the picture
is so much more than i expected. a huge thanks!
For my budget is a great buy. thanks to the seller!
is even cooler than i expected
now i know where can i buy for the best price and be sure in its quality. thanks to the store owner!
met all my expectations. looks great!
No reason to worry where to find online. This store is just the perfect place to get everything you need
Brand new for such a modest price in a reputable webstore? I didn't even have to think twice :)
With such a good price for no wonder it's a hit in my hometown
now i know where can i buy for the best price and be sure in its quality. thanks to the store owner!
is a perfect value for money
with a discount was a really lovely purchase. i am sure i will order again next month
After a long search I can safely say it's the best price for out of all the other options.
Given that this is a really low cost , i'm truly astonished with the purchase. The store is great!
As for my review, I am deeply satisfied with my order. Came in time, quality as described, the seller is lovely
have just received my order. thank you very much!
Buying stuff from this seller is a nice bargain!
Though I've only had this good for 3 days 3 weeks I'm quite contented with it. This is a splendid buy. I purchased it for my my friend's birthday. We were both overwhelmed with the quality of theitem. The shipment actually came like a shot and I was quite contented. way outpaced my wishes. I would undeniably recommend this good. approve it so much I am already planning to order more.
That can be cosidered a really inexpensive in comparison to other offers. Thanks to the seller!
Now I know here to find online for a great price! Thanks to the seller
Exactly what I expected!
better than i expected. awesome!
just like my pal wanted. thanks!
Best online! The store is awesome
it's lovely! just as described
Most likely the cheapest price for is awailable in the store. Just as wanted!
thanks to the seller for free shipping! happy with the purchase
It's awesome I could get online from this store. Was looking for it for a long time!
Superb!
overall quality is outstanding!
Buying in this store was a decision of the month :)
even better than the similar one i almost bought offline!
the seller undoubdetly did his best. savings for didn't go in vain, the product is more than fine
i was looking for the best online, and all my expectations are met
Bought a brand new from this shop. Awesome!
it's most likely the cheapest in an online store. happy with the order!
thanks a bunch!
greatly made
a great deal! totally worth its price
a perfect choice for such a low price
amazing, thank you!
The best in all the items offered online in such a convenient store!
it's not a challenge anymore to think where can i buy . this store has everything i need
noticed no flaws. it's perfect!
Brand new is always a good buy, especially at such a price. really really really glad i opted for it